Telegram & WhatsApp

Custom AI Assistants

Deploy an intelligent, personalized assistant on your customers' messaging apps. 24/7 support, lead qualification, appointment booking — fully automated.

An AI assistant that represents you

We design and deploy intelligent conversational assistants on Telegram and/or WhatsApp. Each assistant is custom-configured with your tone, business knowledge and processes. It responds to your clients and team members 24/7.

Advanced Artificial Intelligence

State-of-the-art language models capable of understanding context and holding natural conversations.

Popular messaging channels

Telegram and WhatsApp: where your clients and teams already are, no extra app needed.

Tailored to your business

Personality, tone, business knowledge: each assistant is unique and reflects your brand.

Use Cases

24/7 Customer Support

Instant answers to your customers' questions, even at night and on weekends. Escalation to a human when needed.

Internal Assistant

Knowledge base for your teams: HR, IT, internal procedures, employee FAQ.

Appointment Booking

Need qualification and automatic scheduling into your professional calendar.

Lead Qualification

Pre-qualify incoming prospects: budget, needs, timeline. Hand off to sales at the right moment.

Automated FAQ

Answers to frequent questions with easy updates. Reduce support ticket volume.

Client Onboarding

Step-by-step guidance for new clients or users discovering your services.

How It Works

A simple 4-step process, from defining your needs to production deployment.

1

Scoping

Analysis of your needs, definition of conversation flows and your assistant's tone.

2

Soul Configuration

Writing the personality, instructions and connecting to your business data.

3

Deployment

Installation on Telegram and/or WhatsApp, real-world testing with your teams.

4

Maintenance

Heartbeat monitoring, continuous adjustments and regular updates included.

What's Included

Everything is managed by Mag&Cie. You focus on your core business.

Secure cloud hosting
Soul configuration (personality and instructions)
Telegram and/or WhatsApp deployment
Continuous monitoring (heartbeats)
Technical support via email
Minor updates and improvements
Conversation tracking dashboard
Daily data backups

Pricing

A simple, transparent model: one-time setup fee + monthly subscription.

AI subscription not included

You provide your own AI subscription from a provider (OpenAI, Anthropic, etc.). Mag&Cie does not supply models or tokens — you keep full control over your usage costs.

Initial Setup

€150

Scoping, Soul configuration, deployment and testing.

  • Scoping workshop
  • Complete Soul writing
  • Deployment on 1 channel
  • Testing and adjustments phase
  • Usage training

Monthly Subscription

€20/month

Hosting, monitoring, support and updates.

  • Hosting and infrastructure
  • 24/7 heartbeat monitoring
  • Technical support via email
  • Minor updates included
  • Monthly usage report

No commitment period. Free discovery call with no obligation.

Frequently Asked Questions

It's an intelligent conversational agent deployed on Telegram or WhatsApp, specifically configured for your business. It understands your industry, adopts your tone and responds to your clients or team members naturally.

Currently, we deploy on Telegram and WhatsApp. Other channels (Slack, web widget, SMS) can be explored on request.

Typically 1 to 2 weeks from initial scoping to production deployment, depending on the complexity of your use case.

Yes, the assistant can be connected to your knowledge bases, FAQs, product catalogs or any other structured data source. Data is hosted securely.

The assistant is configured to recognize its limitations. It can escalate to a human, suggest a contact form or redirect to the right person.

Yes. Mag&Cie configures and hosts the assistant, but you provide your own subscription from an AI provider (OpenAI, Anthropic, etc.). This gives you full control over your token usage costs.

No, the subscription has no commitment. You can cancel at any time with one month's notice.

Absolutely. The Soul (personality and instructions) can be adjusted at any time. Minor updates are included in the monthly subscription.

Ready to deploy your AI assistant?

Free discovery call. Let's discuss your project and identify how an intelligent assistant can transform your business.